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Emergency care

What happens if you need the ER

In a true emergency, go to the closest hospital — not the closest in-network one. Federal law backs that up.

Your protections, in plain terms

  • A hospital must treat you in an emergency regardless of whether you have insurance.
  • Your insurer can't require prior approval before you receive emergency room care, in- or out-of-network.
  • Your plan can't charge higher copayments or coinsurance for emergency care simply because the hospital is out-of-network.
  • The federal No Surprises Act adds further protection against unexpected out-of-network emergency bills.

One thing to keep in mind

These protections cover the emergency visit itself. Follow-up care, a deductible, or hospital-specific rules can still apply once you're stable — ask your insurer or agent how your specific plan handles the details.

Want a plan that removes the guesswork?

We'll walk you through exactly what your options cover in an emergency.